Legal & Privacy Policy


Thank you for visiting the website of Rise, A National Holding Company.

By accessing this website (the “Site”), you agree to accept the following Terms of Use pertaining to the use of the Site, which constitute a legal agreement between you and Rise, as well as our Privacy Policy. If you do not accept these Terms of Use, you may not use the Site. Rise reserves the right to modify these Terms of Use without notice, and each use of the Site constitutes your acceptance to be bound by the terms set forth in the Terms of Use as modified at the time of such use. Please review these terms regularly to ensure you are aware of any amendments which have been made.

Use of Content

Rise does not grant, expressly or by implication or otherwise, any license or right to use the content on the Site, and you shall not make any other use of such content without Rise’s written permission.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the Site content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter, or create a derivative work from the Site content. Any other use of the Site content requires Rise’s prior written permission. If Rise has granted a specific license to you to use certain content on the Site, you may copy or reproduce such Site content only if such copying or reproduction is incidental or necessitated by your legitimate business needs, as per the terms of the license granted and strictly subject to the requirement that all content is properly accredited to Rise.

The names, images, and logos identifying Rise or any third parties and their products and services are subject to copyright, design rights, and trademarks of Rise and/or third parties, as the case may be. Nothing contained in these terms shall be construed as conferring expressly, by implication or otherwise, any license or right to use any trademark, patent, design right, or copyright of Rise or any other third party, as the case may be.

You agree to use the Site only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Site. Prohibited behaviour includes but is not limited to harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

In accessing the Site, you agree not to:

  • Impersonate another person or use a false name, or a name or email address you are unauthorized to use, to create a false identity with the purpose of misleading others as to the identity or origins of any communications;
    • Damage, interfere with, or disrupt access to, the Site or do anything which may interrupt or impair its functionality;
    • Threaten, harass, stop, abuse, disrupt, or otherwise violate the rights (including rights of privacy and publicity) of others; or
    • Make available, upload, or distribute by any means, any material or files that contain any viruses, bugs, corrupt data, time bombs, “trojan horses”, “worms” or any other harmful software.

Rise retains the absolute right to prevent you from accessing the Site, without prejudice to any of Rise’s accrued rights, where we in our absolute discretion consider that you are contravening these terms and conditions and/or any other access policy we may maintain.

Disclaimers and Limitation of Liability

Rise and its officers, directors, managers, partners, members, shareholders, employees, affiliates, and agents (collectively “Related Persons”) make no representation or warranty of any kind, express or implied, as to the accuracy, reliability, completeness, availability or other characteristics of the information or materials presented on the Site. Such information or materials are provided “as is” and “as available.”

To the fullest extent permissible pursuant to applicable law, Rise specifically disclaims any and all warranties of any kind, express or implied, including but not limited to all warranties of and conditions of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, or completeness of any information on this Site.

Further, under no circumstances will Rise be liable for any loss, costs, or damage incurred whatsoever, whether such loss, costs, or damages were unforeseen, foreseen, foreseeable, known, or otherwise caused by (but not limited to):

  • Loss of data;
    • Loss of revenue or anticipated profits;
    • Loss of business;
    • Loss of opportunity;
    • Loss of goodwill or injury to reputation;
    • Losses suffered by third parties; or
    • Any indirect, consequential, special, or exemplary damages arising from the use of the Site regardless of the form of action.

Rise does not warrant that the information on this site is accurate, reliable, or correct, that this Site will be available at any particular time or location, that functions contained in the Site content will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses, bugs, corrupt data, “trojan horses”, “worms” or any other harmful software. Electronic communications can be intercepted by third parties and, accordingly, electronic mail and other transmissions to and from the Site or made via the Site may not be secure.

Rise reserves the right to modify or suspend the Site at any time and for so long as Rise (in its sole and absolute discretion) may wish.

Rise does not review or monitor any websites linked from or to the Site and is not responsible for the content of any such websites. Accordingly, Rise cannot be held responsible for the information, materials, products, or services obtained on or from such other websites, nor will we be liable in any respect whatsoever for any damages arising from your access to such websites. Any links from or to other websites are provided merely for the convenience of the users of the Site and the inclusion of these links does not imply an endorsement, representation, or warranty by Rise with respect to any such linked websites or the content, products or services contained or accessible through such websites or their operators. RISE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR THE PRIVACY POLICIES AND CUSTOMER INFORMATION PRACTICES OF THIRD-PARTY INTERNET WEBSITES HYPERLINKED FROM THE SITE. Your following links from or to such websites are at your sole risk.

As consideration for access to the Site, you agree to indemnify and hold harmless Rise and its Related Persons from and against any claims whatsoever and of any nature for damages, losses, and causes of action, including but not limited to actions by third parties against you, Rise or any of its Related Persons, arising out of or in connection with any decisions that you make based on content within the Site, your use of the Site, or your violation of our website policies. You agree to make Rise, its subsidiaries, and affiliates, whole for any and all claims, losses, liabilities, and expenses (including attorneys’ fees) arising from your use of the Site or any violation of this Agreement unless prohibited by law.

Contributions to the Site

Where you are invited to submit any contribution to the Site (including any text, photographs, or graphics) you agree, by submitting your contribution, to grant Rise a perpetual, royalty-free, non-exclusive, right and license to use, reproduce, translate, perform, play and exercise all copyright and publicity rights with respect to your contribution for the full term of any rights that may exist in your contribution. If you do not want to grant Rise the rights set out above, you must not submit your contribution to the Site.

By submitting your contribution to the Site, you warrant that your contribution:

  • Is your own original work and that you have the right to make it available to Rise for all the purposes specified above;
    • Is not defamatory;
    • Will not cause harm; and
    • Does not infringe any law.

In addition, you waive any moral rights in your contribution for the purposes of its submission to the Site and use for the purposes specified above.


These terms and your access to this Site may be terminated at any time by Rise without notice and for any reason or no reason at all. All restrictions, disclaimers, and limitations of liability by Rise will survive such termination.


If there is any conflict between these terms and specific terms appearing elsewhere on the Site then these terms shall prevail, except in respect of privacy where the Privacy terms shall prevail.

If any of these terms are determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

These terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates applicable in the Emirate of Abu Dhabi. You agree to the exclusive jurisdiction of the Abu Dhabi Courts in respect of any proceedings in connection with these terms or this Site.

Privacy Policy

An important part of our commitment to you is our respect for your privacy as a user of this website (the “Site”). This Privacy Policy is intended to help you understand whether and how we collect information about you when you visit the Site, and how we use such information. Your visit to the Site is subject to this Privacy Policy. By visiting the Site, you agree to this Privacy Policy, which may be updated by us at any time. You should review this Privacy Policy carefully. If you do not agree with it, you should not use the Site.


To what does this Privacy Policy apply?

This Privacy Policy applies to the personal information that we collect from or about you via the Site. The Site may contain links to other websites, and this Privacy Policy does not apply to those sites. If you link to any of those sites, we recommend that you review their privacy policies. Similarly, this Privacy Policy does not concern your interaction with Rise in any matter other than your use of the Site. If we materially change our privacy policies or practices, we will also change this Privacy Policy to notify you of such changes.

What personal and technical information do we collect via this Site?

When you enter and browse the Site, we may collect two different types of information about you: information you provide to us, and information we collect through technology.

In order to obtain access to certain information or materials provided via the Site, you may voluntarily provide information that we collect and store in a way that allows us to relate it to you personally, including but not limited to your name, e-mail address, mailing address, phone number, and facsimile number. We refer to such information as personally identifiable information. Additionally, we may collect and retain a record of all communications with you.

We may collect information about you through technology. For example, we may collect your IP address each time you request a page during a visit to the Site. (An IP address is often associated with the portal through which you enter the internet.) At times we may also use IP addresses to collect information regarding the frequency with which users browse various parts of the Site. The Site may also use cookies. (Cookies are pieces of information that a website sends to your computer while you are viewing the website.) For instance, when you return to the Site after logging in, cookies provide information to the Site so that the Site will remember who you are. Using the settings of your internet browser, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Consult your browser Help menu to learn the correct way to modify your cookies. If you choose to turn off cookies, you may not have access to many features that make your browsing of our Site smoother, and some of our services may not function properly. You may at any time delete any cookies set by using the relevant option of your internet browser or by deleting the cookies on your hard drive. Certain publicly available pages within the Site may use GIF files (also known as action tags, web beacons, tracking pixels, or transparent GIF files) to help manage online marketing and advertising. These files are provided to us by our third-party ad service provider and merely uploaded by us on this Site to allow the ad service provider to recognize its unique cookies that may be located on your computer. Depending on your system settings, these cookies are placed on your computer as you browse the Internet. Information that assists in personal identification is not sent by these files on the Site. Aggregate and anonymous user activity information is reported by our ad service provider back to Rise. We use this information to evaluate the effectiveness of our online marketing and advertising.

The Site may also use other technical methods to track and analyze the traffic patterns on the Site, such as the frequency with which our users visit various parts of the Site. These technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We may also use these technical methods in HTML e-mails that we send our Site users to determine whether such users have opened those e-mails and/or clicked on links in those e-mails. We may collect the information from the use of these technical methods in a form that is personally identifiable.

During some visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may use this information to measure site activity, to develop ideas for improving our websites, and for any other purpose to the extent permitted by applicable law.

How do we use the Personally Identifiable Information that we collect?

Rise does not disclose any non-public personally identifiable information to any non-affiliated third party, except where permitted by law or as otherwise set forth below.

We may use your personally identifiable information in several ways.

Although we do not sell your personal information to third parties, we may use or share certain personally identifiable information we collect about you when you visit and browse the Site as part of our normal business operations, or to send you administrative communications either about your interactions with us or about features of the Site (including any future changes to this Privacy Policy) to the extent permitted by law.

We may also store your personally identifiable information and share it with our affiliates. In some instances, when personal identifiable data is being collected, there may be separate statements made on our site about the purpose for such collection and how such information will be used or stored. For example, where you may be voluntarily submitting your information in the Careers section of the Site. In general, we may use personal identifiable information for marketing, research, and other business purposes, and we may associate your personally identifiable information with other information we collect about you, such as details about your usage patterns and interests, in each case to the extent permitted by law.

We may also use service providers to facilitate our services or platform functions on our behalf. These companies and individuals may have access to your personally identifiable information, as permitted by law and as needed to perform their functions, but may not use it for another purpose.

We will disclose personal information when we believe that such disclosures are required by law, regulation, legal process, or governmental request. We may also do so to help enforce our Terms of Use, protect your safety or security, including the safety and security of property that belongs to you, or protect the safety and security of our websites, databases, or third parties, including the safety and security of tangible or intangible property that belongs to us or to third parties.

How do we use non-personally Identifiable Information that we collect?

Non-personally identifiable information is information that does not personally identify you, including anonymous information and aggregate data. We may use this information to understand better how our visitors use the Site, research our visitors’ demographics, interests, and behavior, improve the Site, provide visitors with customized services and information, and for other similar purposes. We may combine this information with personally identifiable information. Rise, however, reserves the right to use this information in any manner permitted by law.

What if you have your browser set with privacy preferences?

The Site may contain information, including P3P privacy policies (“Privacy Preference Information”), intended to work with your selected privacy preferences. While we have taken reasonable efforts to integrate such Privacy Preference Information with this full-text Privacy Policy, this Privacy Policy is the definitive statement of privacy policies and practices for the Site.

Copyright, Trademarks

Unless otherwise indicated, Rise owns the trademarks, logos, and service marks displayed on the Site, and users are prohibited from using the same without Rise’s written consent.

The materials on the Site are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or means whatsoever), copied, distributed, used for creating derivative works, or used in any other way for commercial or public purposes without Rise’s prior written approval.

Worldwide transfer of data

The dynamics of the Internet may mean that information is sent electronically outside of the country where you originally entered the information. In addition, that information may be used, stored, and processed outside the country where you entered that information. While there is a risk that countries to which information is transferred may not be subject to an information protection regime, we will take reasonable steps to ensure that your information is treated securely and is adequately protected in accordance with this Privacy Policy.

Protection of Information / No Warranties

We endeavor to protect your personal information. We use both technical and procedural methods to maintain the integrity and security of our databases, including firewalls. Please be aware though that no security measures are perfect or impenetrable. We will not be responsible or liable for any damage, losses, or causes of action arising out of or in connection with the disclosure of your personally identifiable information.

While every care has been taken in preparing the information and materials contained in the Site, such information and materials are provided to you “as is” without warranty of any kind either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a particular purpose, or freedom from computer virus is given in conjunction with such information and materials.

What should you know about e-mail?

We discourage the sending of any sensitive personal information via non-secure methods of communication, including via public electronic communication channels, such as Internet e-mail, which are generally not secure.

Whom should you contact if you have questions about this Privacy Policy?

If you have any questions regarding this Privacy Policy or our privacy-related practices, please contact us by e-mail at [email protected] or by telephone at +971 4 284 5836.

You can also contact us by mail at:
P.O. Box 410169
Dubai, United Arab Emirates